At Chicco Kids Shop, we understand that when you’re shopping for your little ones, you want your purchases to arrive safely and promptly. That’s why we’ve designed our delivery options to provide flexibility and reliability for busy parents worldwide.

We ship to most countries globally (excluding some remote areas in Asia and other regions). Our Dallas-based team carefully packages each order with the same care we’d want for our own children’s items.

Shipping Options

Standard Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 flat rate

Ideal for parents who need their baby essentials within a predictable timeframe. Your order will be processed within 1-2 business days, then shipped via our premium carrier partners with tracking included.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free for orders over $50

Perfect for budget-conscious families planning ahead. While delivery takes slightly longer, you’ll enjoy significant savings, especially on larger orders of baby gear like activity centers, strollers, or multiple toy sets.

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an email confirmation with tracking information once your package ships. During peak seasons, processing may take slightly longer, and we’ll keep you informed if that’s the case.

International Considerations

For our international customers:

  • Customs fees or import taxes may apply depending on your country’s regulations
  • Delivery times may vary slightly based on local customs processing
  • All product manuals and safety information are provided in English

Returns Policy

Not completely satisfied? We offer a 15-day return policy from the date of delivery. Items must be in original condition with all packaging. Please contact our customer service team at [email protected] to initiate a return.

Why Parents Trust Our Delivery Service

Just like our products, our shipping standards reflect our commitment to your family:

  • Safety First: Fragile items like baby walkers and activity centers receive special protective packaging
  • Eco-Conscious: We use recyclable materials whenever possible
  • Transparent Tracking: Real-time updates so you know exactly when to expect your package
  • Customer Support: Our Dallas-based team is available to answer any delivery questions

Note: During holidays or special promotions, delivery times may be extended. We recommend ordering early for time-sensitive gifts like baby toy sets or holiday presents.

At Chicco Kids Shop, we’re honored to be part of your parenting journey – from the moment you place your order to when those precious baby items arrive at your door. Happy shopping!